2017/18
29007 - Organisation Management and Handling Human Resources
228 - Facultad de Empresa y Gestión Pública
429 - Degree in Public Management and Administration
12.0
Compulsory
5.3. Syllabus
Lesson 1 Conceptual introduction: Economy, Organization, and Business
1.1 Showing the concepts
1.2 Making decision problem
1.3 Organization problem
1.4 Technologically distinguishable phases
1.5 Efficiency
The specific objectives in this unit are that the students:
- Know a basic economic concept map about the subject aim
- Understand which the main economic problems are
Lesson 2 Organization elements
2.1 Resource owners
2.2 Opportunity cost
2.3 Production function
2.4 Recompense and utility function
2.5 Necessary and sufficient conditions
The specific objectives in this unit are that the students:
- Know the concepts/arguments/elements that form every organization
- Are able to know when an organization should be created, and what it is necessaty to consider for it
Lesson 3 Organization problems in a primitive economy
3.1 Formal presentation of the problem
3.2 Specific work organization: division guidelines
3.3 Excess sharing
3.4 Final consideration and conclusions
The specific objectives in this unit are that the students:
- Understand organizations as the division of work and specialization consequence, and the criteria to task distribution
- Deduce when either prices or authority have to be applied
Lesson 4 Organizational systems
4.1 Variables that determine the different systems
4.2 Systems functioning
4.3 The Market
4.4 The State
4.5 Self-management business
4.6 Business with entrepreneur
The specific objectives in this unit are that the students:
- Understand the guidelines to design any organization
- Are able to analyze the pros and cons of alternative organization models and understand when alternatively they can run properly
Lesson 5 Administration system
5.1 Administration functions
5.2 Evolution of the concept
5.3 Administration system
5.4 System administrator or manager concept
5.5 Administrative cycle
5.6 Information system
5.7 Information flows in PMBO
The specific objectives in this unit are that the students:
- Understand what administration is, and the managers role
- Deduce the administrative cycle and information importance, and their application to PMBO
Lesson 6 Planning
6.1 Planning concept
6.2 Plans classification
6.3 Planning stages
6.4 Making decision guidelines
6.5 Planning advantages and disadvantages
The specific objectives in this unit are that the students:
- Understand planning as the first administrative function, and so its different faces or concepts
- Understand its different phases, the making decision that implies, and the inherent criteria either explicit or implicit
Lesson 7 Making decision
7.1 ordering the information
7.2 Making decision criterion
7.3 Decision trees: sequential planning
The specific objectives in this unit are that the students:
- Understand how information is classified and become operational through the making decision process.
- Know how to apply decision criteria, and the decision tree tool
Lesson 8 Temporal planning
8.1 Alternatives for temporal planning: Gantt chart
8.2 Pert-Cpm procedures
The specific objectives in this unit are that the students:
- Are able to easily use the temporary programming and control process techniques
Lesson 9 Real company: internal analysis
9.1 Firm concept
9.2 Subsystem components. Resulting components
9.3 Business classification: Unit vs. group
9.4 Costs
The specific objectives in this unit are that the students:
- Know the main axes to analyze any organization-business
- Are able to understand the perspectives of business concept, depending on the features that can be shown
- Understand the cost analysis, and its key relevance for the business survival.
Lesson 10 Environment: external analysis
10.1 The sector: general and specific analysis
10.2 Market structures. Evolutionary process
10.3 New, mature and declining sectors
10.4 Strategies
The specific objectives in this unit are that the students:
- Understand the forces that condition the business operation in each sector
- Are able to deduce strategies depending upon the sector features
Lesson11 The Market
11.1 Commercial system
11.2 Marketing-mix
11.3 Product decision making
11.4 Price decision making
The specific objectives in this unit are that the students:
- Understand the relevance of interaction with markets and the variables that determine it
- Have a guideline to decide about product and prices
Lesson 12 Business creation and development
12.1 Ordering the process
12.2 Business plan
12.3 The moment of truth
12.4 Everyday managing
The specific objectives in this unit are that the students:
- Know the steps, process and different considerations to have in mind when creating a business or a company
- Understand the importance of the installation, how determine the future, and the daily routines that will come after it
Lesson 13 Organization, management and control
13.1 Organizational structures and organization
13.2 Management systems
13.3 Control phases
13.4 Control classes and systems
The specific objectives in this unit are that the students:
- Understand what the organizational structure is, and the key relevance of its election
- Understand the key phase of the control, its different appearances and strategic role
Lesson 14 The objectives and scorecard
14.1. The objectives as a basis for planning
14.2. Company Goals
14.3. Analysis of the operability of objectives
14.4. The balanced scorecard
The specific objectives in this unit are that the students:
● Understand that the process of planning is based on the concept of objective
● Understand the process of harmonizing them
● Deduct the balanced scorecardas a guide and reference of the objectives
Lesson 15 Motivation and incentives
15.1. How get that people work non-stop: compensation
15.2. Verbal agreements and business with businessman
15.3. Cultural factors
15.4. Sophisticating the system. The real world
The specific objectives in this unit are that the students:
● Understand the problem, and why it is not possible to fix it with the remuneration
● Deduct the successful formula of the business with businessman
● Deduct how necessarily companies have to seek other routes that pass through cultural values, and the analysis of the utility function
Lesson 16 The coordination problem
16.1. Presenting the problem
16.2.Design of information/communication systems
16.3. Restructuring activities
The specific objectives in this unit are that the students:
● Know how to find the needs of coordination in the various assumptions
● Understand the alternative solutions, and when to apply one or the other
Lesson 17 Schools and theories of the organization
17.1 The Jungle of Theories of Management
17.2 The study of organizations
The specific objectives in this unit are that the students:
● Check how various schools and approaches have contributed to the study and understanding of the many facets of organizations
Lesson 18 The evolution to quality
18.1. Introduction and background
18.2.Costs of non-quality
18.3. How are companies organized?
18.4.The teamwork
The specific objectives in this unit are that the students:
● Understand what is total quality, its genesis, and its organizational implications
● Deduct the impact that will have the TQM in the organization
Lesson 19 Strategic management of human resources
19.1. From the Administration to the strategic management
19.2.Business strategy and human resources management
19.3. Theoretical Model: strategic objectives and strategic options
The specific objectives in this unit are that the students:
● Link the individual motivation with the company strategy
● Know how to establish both objectives and strategic options
Lesson 20 The people management
20.1. Organizational Culture
20.2. Human Groups
20.3. Motivation as a management tool
20.4. Leadership and Leadership Styles
The specific objectives in this unit are that the students:
● Understand the importance of the process of synchrony between people, both individually and in groups
● Know and understand the different ways to lead and motivate.
Lesson 21 Analysis of jobs
21.1.Objectives of the analysis
21.2. Information Collection
21.3.Methods of Analysis
21.4. Analysis Results
The specific objectives in this unit are that the students:
● Understand the usefulness and importance of this task for all organizations
● Know how to implement the appropriate procedure and generate the final report
Lesson 22 Planning human resources
22.1.Planning human resources
22.2.Career Planning
The specific objectives in this unit are that the students:
● Know how to use the methods of forecasting needs
● Know how to design career paths, promotions and transfers
Lesson 23 Recruitment and selection
23.1. The importance of human capital
23.2.Job profiles, recruitment and selection
23.3.Tests, interviews and references
23.4. Final phase
The specific objectives in this unit are that the students:
● Know how to carry out a complete process, both recruitment and selection
Lesson 24 The training process
24.1. Detection and analysis of needs
24.2. Technical Training
24.3. Implementation, evaluation and monitoring of the program
The specific objectives in this unit are that the students:
● Understand the strategic importance of training
● Learn the techniques and know how to implement them
Lesson 25 Rating jobs
25.1. Objectives and assessment process
25.2.Qualitative but nonanalytical methods
25.3.Quantitative analytical methods
The specific objectives in this unit are that the students:
● Understand the usefulness of assessing the job
● Know how to apply all the techniques
Lesson 26 Performance rating
26.1. Purpose of evaluation
26.2.Evaluation approaches and methods
26.3.Stages in the evaluation
The specific objectives in this unit are that the students:
● Understand the usefulness of assessing the performance
● Know how to do it
Lesson 27 The remuneration system
27.1. The remuneration and retributive justice
27.2.Level and payment structure
27.3.Design criteria remuneration system
27.4. Types of compensation systems
The specific objectives in this unit are that the students:
● Understand what the payment structures, criteria and types of systems are
● Derive their applicability depending on the specific cases